4.4 Appendix D: Bank Response Codes

Table 29. Acquiring Bank Response Codes
Error
Code
Description
00 Approved or completed successfully
01 Refer to card issuer
02 Refer to card issuer, special condition
03 Invalid Merchant
04 Pick Up Card
05 Do Not Honour
06 Error
07 Pick up card, special condition
08 Honour with identification
09 Request in progress
10 Approved, partial
11 Approved, VIP
12 Invalid transaction
13 Invalid amount
14 Invalid card number
15 No such issuer
16 Approved, update track 3
17 Customer cancellation
18 Customer dispute
19 Re-enter transaction
20 Invalid response
21 No action taken
22 Suspected malfunction
23 Unacceptable transaction fee
24 File update not supported
25 Unable to locate record
26 Duplicate record
27 File update field edit error
28 File update file locked
29 File update failed
30 Format error
31 Bank not supported
32 Completed partially
33 Expired card, pick up
34 Suspected fraud, pick up
35 Contact acquirer, pick up
36 Restricted card, pick up
37 Call acquirer security, pick up
38 PIN tries exceeded, pick-up
39 No credit account
40 Function not supported
41 Lost card, pick-up
42 No universal account
43 Stolen card, pick-up
44 No investment account
51 Insufficient funds
52 No check account
53 No savings account
54 Expired card
55 Incorrect PIN
56 No card record
57 Transaction not permitted to cardholder
58 Transaction not permitted on terminal
59 Suspected fraud
60 Contact acquirer
61 Exceeds withdrawal limit
62 Restricted card
63 Security violation
64 Original amount incorrect
65 Exceeds withdrawal frequency
66 Call acquirer security
67 Hard capture
68 Response received too late
75 PIN tries exceeded
77 Intervene, bank approval required
78 Intervent, bank approval required for partial amount
90 Cut–off in progress
91 Issuer or switch inoperative
92 Routing error
93 Violation of law
94 Duplicate transaction
95 Reconciliation error
96 System malfunction
97 Cancelled by operator
98 Exceeds cash limit
99 System malfunction

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